FREQUENTLY ASKED QUESTIONS

 

SIZING

Please check the measurement details before ordering, we are all different and standard sizing might not be suitable. Items can be usually resized if needed, with few exceptions, and I am happy to do it free of charge. Extensive resizing may require extra time in addition to my standard processing time, especially if I need to order more fabric to accomplish it.

 

MADE TO ORDER

Custom orders are welcomed and delivered with customer satisfaction in mind. If you would prefer different colours or sizes, let me know. When taking your child’s measurement (standing upright), keep the flexible tape measure straight and parallel to the floor. When placing your order, please include the measurements in the ‘Message to Seller’ box for our information. Happy to accommodate your needs!

Please note that if your child’s body measurements aren’t provided, I shall make the standard size. If measurements aren’t received, please bear in mind that there is no refund or exchange as these garments are handmade only for you. Thanks for your understanding.

 

GIFT PACKAGING

Please ask if you would like it gift wrapped or sent direct to someone special. Remember to include the recipients address, as well as the text you wish to include with the gift.

 

PRODUCTION TIME

Each product is professionally made by hand solely by LiliJuneUK, in a pet/smoke free home. Please allow approx. 3 weeks for the clothing to be sewn. Shipping time is not included. I do not rush orders, however if you need something sooner please contact me to discuss details before placing the order. I love my customers and aim to please!

 

FABRIC CARE

Fabrics are pre washed with eco friendly laundry detergent, ironed, cut, sewn then lightly pressed. The extra care is set aside so that your garment will not lose colour or shrink.

 

OTHER

Although every effort is made to photograph my items accurately, I cannot guarantee every computer monitor will accurately depict the actual colors.

PLEASE BE AWARE: Some garments may contain small parts (buttons), this can pose a choking hazard. Do not leave small children unattended, while they are wearing any of the accessories.

 

COUPONS

To activate your coupon, please ensure you enter the code at checkout. Coupon codes may not be used on sale or promotional items and is based on the retail price (excludes shipping).

 

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